1. Where is King on Horses based?
We’re proudly based in Cape Town, South Africa.

2. Do you ship internationally?
Yes, we offer worldwide shipping. Shipping fees and times vary based on your location.

3. How long does shipping take?
Orders are typically processed within 2–5 business days. Delivery times depend on your location.

4. Can I return or exchange an item?
All sales are final. We do not accept returns or exchanges, so please check sizing and product details carefully before purchasing.

5. What if I receive the wrong or damaged item?
If there’s an issue with your order, please contact us within 3 days of delivery. We’ll do our best to sort it out.

6. How can I contact you?
You can reach us through our contact form or email us at customersupport@kingonhorses.com