WORLDWIDE DELIVERY

Privacy Policy

 

KING ON HORSES — Privacy Policy

Effective Date: July 25, 2025

At KING ON HORSES, your privacy is important to us. We respect your personal data and comply with applicable privacy laws in Nigeria, South Africa, the EU, and internationally. This policy outlines how we collect, use, and protect your information when you shop with us or interact with our brand.

1. Information We Collect

a) Log Data

We automatically log technical information such as your IP address, browser type and version, pages visited, time stamps, and any errors encountered.

b) Personal Information You Provide

We may collect personal details when you:

  • Register an account

  • Place an order

  • Sign up for newsletters

  • Enter promotions

  • Contact customer support

This includes:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Order history

  • Account preferences

2. How We Use Your Information

We use your data to:

  • Personalize your shopping experience

  • Process and fulfill orders

  • Provide customer support

  • Send marketing communications (with your consent)

  • Improve website performance through analytics

  • Prevent fraud and ensure security

  • Meet legal and record-keeping obligations

3. Data Security & Retention

We store your data securely and use industry-standard precautions to protect it. While no system can guarantee absolute security, we take data protection seriously.

We retain your personal data only as long as necessary — for legal obligations, customer service, or account management. After that, we delete or anonymize your data responsibly.

4. Sharing Your Information

We may share your personal data with:

  • Internal teams and company affiliates

  • Trusted third-party providers (e.g. payment processors, shipping carriers, marketing tools)

  • Legal or regulatory authorities if required

  • Partners for joint promotions or campaigns

We never sell your data.

5. International Transfers

As a brand rooted in both Lagos and Cape Town, your data may be processed or stored internationally. We ensure any cross-border transfers are secure and lawful under applicable data protection standards.

6. Your Rights & Choices

You have the right to:

  • Access or correct your personal data

  • Request deletion of your data

  • Opt out of marketing at any time

  • Withdraw consent for data processing

  • Lodge a complaint with a data protection authority

We may ask you to verify your identity before fulfilling these requests.

7. Cookies & Tracking

We use cookies and similar technologies to collect usage data, remember preferences, and personalize your experience. You can manage cookie preferences via your browser settings at any time.

8. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Any changes will be posted on this page, and if significant, we will notify you directly.

9. Contact Us

If you have any questions or requests regarding your personal data, please contact us at:

Email:info@kingonhorses.com
Mailing Address: KING ON HORSES, Cape Town, South Africa